FIXING ISSUES BEFORE THEY HAPPEN

Imagine several months passing without having to worry about an IT-related issue. No hassles over software updates or integration, no frustration around downtime and no lost sleep over a security breach. You’re away from the office, feeling confident that your company’s complete IT infrastructure is being fully taken care of.

  • Control IT Costs

    You can scale your IT Costs according to your requirements and only pay for what you need. Whether that be increasing or decreasing staff, or IT project work.

  • Trusted IT advisor

    Through regular account management meetings your Managed IT service company will be able to oversee your overall IT roadmap and become your trusted advisor.

  • Increased efficiency

    You’ll have your IT needs outsourced to a team of IT experts, and during times where you need additional project support, your managed IT provider supplies the extra staff.

  • Economy of scale

    As your business grows, its support structure needs to grow, too. When you use a managed IT service you can scale your business up or down with nothing more than a simple discussion.

WHAT IS MANAGED IT SERVICES?

Managed IT Services is when you outsource your business’s Information Technology (IT) to a trusted IT company which in turn provides your employees unlimited IT support while proactively and strategically managing your IT infrastructure – all at a fixed price.

OUR PEOPLE MAKE US SPECIAL

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    Our people love being here
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    We have a 95%+ retention rate for engineers
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    We promote long-term relationships with clients
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    Our team are passionate people who really know your system

Find out more

Solutions

COMPREHENSIVE IT SERVICES INCLUDE

  • Network

    Cloud services are network dependent, which is why IMPAQ INFOTECH network management and monitoring services have become critical to IT.

  • Service desk

    IMPAQ INFOTECH 24/7 support is about maximising service efficiency, resolving problems and driving continuous service improvement.

  • Infrastructure

    IMPAQ INFOTECH ensures your IT infrastructure is always optimised to support the stable and highly available services organisations demand.

  • Endpoint management

    Client and server endpoints are managed as one estate, ensuring security and stability while maximising uptime and employee productivity.

  • Applications

    IMPAQ INFOTECH supports Software as well as on-premise deployments, ensuring applications are always optimised for the best possible user experience.

  • Managed services plus

    IMPAQ INFOTECH provides advanced management tools to clients who want to take their IT Service Management to a higher level.

WHO WE SERVE

ELIMINATE THE IT CHALLENGES YOUR BUSINESS

Our vertical solutions expertise allows your business to streamline workflow, and increase productivity. No matter the business, IMPAQ INFOTECH has you covered with industry compliant solutions.

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Cloud migration saves money for health insurer

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Subscription licensing unlocks spike in IT orders

Stop wasting time and money on technology. Explore our company

INDUSTRIES WE SERVE

WE WORK WITH GLOBAL BRANDS

Our vertical solutions expertise allows your business to streamline workflow, and increase productivity. No matter the business, IMPAQ INFOTECH has you covered with industry compliant solutions, customized to your company’s specific needs.

Mrs. Jeffrey

Being back with NanoSoft just gives me peace of mind knowing that my technology is functioning seamlessly behind the scenes without it interfering with and disrupting our day-to-day operations.

Mrs. Jeffrey
Mr. Richard

Very late in the day, I received a request from our director to obtain a quote for software and laptops. We needed them by noon the next day. But John Doe was able to get those to us first thing in the morning.

Mr. Richard
Why choose us

6 REASONS TO PARTNER WITH IMPAQ INFOTECH

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    Quick response

    We can log in to your PC or server remotely and resolve many issues immediately without the wait for a technician to travel to your location.

  • diploma-2983_a6bb0b64-dbc1-431e-ac00-a83597982a0

    Experienced

    In more than 30 years of IT outsourcing, we have gained experience in a wide spectrum of technologies, industries, and application types.

  • messaging-app-4876_473fc710-9ecc-4785-9e78-8c9f00ae9498

    No geek speak

    You deserve to have your questions answered in plain English. Our technicians will clearly explain what is happening so you understand.

  • flag-2979_1fd1d414-4b4f-4887-a94a-493ba8e0b0c7

    Business savvy

    We design, evaluate and justify technology solutions from a thorough understanding of the business benefit for your company.

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    One Stop Shop

    We handle all aspects of your IT infrastructure including hardware, software management and any other related technology needs.

  • happy-emoji-2947_45d5bb03-c67d-4e73-a316-a5e7f4a9f2f7

    100% Satisfaction Guarantee

    We want you to be completely satisfied with our services. We will do whatever it takes to make you happy. No hassles, no problems.

Custom IT services and solutions for your business

  • IT Support

    We offer a comprehensive range of managed IT…

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  • IT Consultancy

    Our IT consulting team will provide you with the…

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  • Cyber security

    Protect your business from malware, hackers…

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  • Cloud computing

    Prevent data loss with encrypted storage and…

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  • Managed IT

    Maintenance & monitoring that keeps your…

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